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How can I pay?
We have a payment gateway that integrates 4 payment options. All invoices or tax documents can be downloaded or paid directly by the Customer Center in the Invoice section. 1. Payment card You can pay for our services with a credit card from any company. The payment process takes care of the GoPay gateway The payment…
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When do I pay?
We will always inform you in advance of the expiration of service on the e-mail. The payment request / invoice is automatically sent to the contact email 30 days before the expiration date. Invoice due date is 14 days. If you do not make a payment within this deadline, we will send you further reminders…
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How do I change my billing information?
You can easily change your billing information at our Customer Center. Once you’ve logged in, you’ll be taken to the main page where you’ll see your billing information on the left corner. Simply click on “Change Data“. You can then access the form where you can change your billing information TIP: When you check the…
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The MOST important info about our servers
Where are the servers located? Servers are located at SuperNetwork, a SuperHosting network operator. All servers are in our possession and we have both replacement servers and a wide range of replacement components. We provide instant service with NONSTOP supervision directly in the server room. How can I manage services on my server? Services for…
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How do I change the server parameters? + Price list
Change the parameters on the virtual server On the virtual server, we will increase server parameters at any time. Individually, so you do not have to change the entire tariff. Configure your own VPS tariff! Price list for increasing parameters: RAM – 60 Kč/month for 1GB GB – 30 Kč/month for every 10GB CPU…
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How is it with backups?
Backups on virtual servers The customer takes care of the backups on the virtual server himself. At our VPS Centre you have a super easy FTP form for creating automatic backups. We offer backups to a geographically separate server room. You can specify which folders or domains you want to back up. Send your request to…
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Manage and configure your server
Can I modify my configuration and services on my server? We will be happy to prepare and configure the server and services as you required. No wish for us is a problem and we take special adjustments as a challenge that we enjoy. We will not only comply with those requirements that could interfere with…
